1. Introduction

Welcome to Carbotix. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our platform.

2. Information We Collect

We collect the following types of information:

• Account Information: Name, email address, business name, and contact details when you register as a dealer
• Vehicle Data: Vehicle listings, images, pricing, and inventory information you upload
• Facebook Data: When you connect your Facebook account, we access your Facebook Business ID, Ad Account ID, Page ID, and access tokens to manage advertising campaigns on your behalf
• Usage Data: Information about how you use our platform, including log data and analytics
• Payment Information: Subscription and payment details processed securely through Stripe

3. How We Use Your Information

We use your information to:

• Provide and maintain our vehicle inventory management platform
• Create and manage Facebook advertising campaigns on your behalf
• Sync your vehicle inventory to Facebook Product Catalogs
• Generate AI-powered advertising recommendations
• Process payments and manage subscriptions
• Communicate with you about your account and our services
• Improve our platform and develop new features

4. Facebook Integration

When you connect your Facebook account to Carbotix:

• We request permissions to manage your Facebook Ads and Business assets
• We store Facebook access tokens securely to perform actions on your behalf
• We sync your vehicle inventory to your Facebook Product Catalog
• We create and manage advertising campaigns using your Ad Account
• You can disconnect your Facebook account at any time from your dashboard

We never: Post to your personal Facebook profile, access your personal messages, or share your data with third parties for their marketing purposes.

5. Data Security

We implement industry-standard security measures to protect your data:

• Secure encrypted connections (HTTPS/SSL)
• Password hashing using PBKDF2
• Secure session management
• Regular security updates and monitoring

6. Data Sharing

We only share your data with:

• Facebook: To create and manage advertising campaigns on your behalf
• Cloudinary: For image storage and management
• Stripe: For payment processing
• OpenAI: For AI-powered features (vehicle descriptions, ad copy generation)
• SendGrid: For transactional emails

We never sell your personal data to third parties.

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data
• Disconnect third-party integrations (e.g., Facebook)
• Opt out of marketing communications

8. Data Retention

We retain your data for as long as your account is active. If you close your account, we will delete or anonymize your personal data within 30 days, except where required by law.

9. Cookies

We use essential cookies to:

• Keep you logged in
• Remember your preferences
• Analyze platform usage

You can control cookies through your browser settings.

10. Children's Privacy

Our platform is not intended for users under 18. We do not knowingly collect data from children.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes via email or dashboard notification.

12. International Data Transfers

Your data may be processed in countries outside your own. We ensure appropriate safeguards are in place to protect your data.